Principal Delivery Lead
Location: Hybrid (West Midlands)
Permanent
We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems.
Our work transforms organisations – and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do.
But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential.
What You’ll Be Doing
As a Principal Delivery Lead, you’ll take ownership of multiple client engagements across our technology delivery portfolio. You’ll ensure that delivery teams are aligned with Statements of Work (SoWs), timelines, and quality standards, while acting as a senior point of contact for client stakeholders. You’ll be responsible for translating client strategies into actionable delivery plans and sales proposals, identifying growth opportunities, and driving excellence across all engagements.
You’ll work closely with the Head of Project Management, sales teams, and delivery leads to ensure strategic alignment and measurable business impact. You’ll also support resource planning, governance, and reporting across your portfolio, while championing our CARES values in every interaction.
What We’re Looking For
We’re seeking a high-performing leader with:
-
Proven experience managing multiple client portfolios in a technology delivery environment.
-
Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
-
Excellent stakeholder management and influencing skills at senior levels.
-
Commercial acumen and experience supporting sales and account growth.
-
Ability to build business cases and translate strategy into delivery.
-
Exceptional communication, leadership, and problem-solving skills.
-
A proactive mindset with the ability to manage competing priorities in a fast-paced environment.
-
A bachelor’s degree or equivalent, plus relevant business certifications.
What Success Looks Like
-
Seamless execution of client engagements with high satisfaction scores.
-
Delivery teams consistently meeting contractual commitments and quality standards.
-
Identification and conversion of new business opportunities within existing accounts.
-
Strong relationships with client stakeholders and internal teams.
-
Clear, actionable reporting and governance across all engagements.
-
Embodiment of our CARES values in leadership, delivery, and client interaction.
-
Recognition as a trusted advisor by clients and colleagues alike.
Benefits:
-
25 days annual leave (plus bank holidays).
-
An additional day of paid leave for your birthday (or Christmas eve).
-
Salary sacrifice, matched employer contributed pension (4%).
-
Life assurance (3x).
-
Access to an Employee Assistance Programme (EAP).
-
Private medical insurance through our partner Aviva.
-
Cycle to work scheme.
-
Corporate eye-care vouchers.
-
Access to an independent financial advisor.
-
2 x social value days per year to give back to local communities.
Grow with us:
Work on exciting new projects.
If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.
Career growth – we’ve got you!
We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.
Be part of the TXP growth journey.
We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.
Apply now to join a collaborative, forward-thinking team where your skills will shape the future of digital delivery.
