PRODUCT MANAGER

6 MONTHS

£500 – £600 per day INSIDE IR35

This role sits within our clients Publishing Service, which powers GOV.UK- the single website for UK government, serving 30 million users monthly, across 700,000+ pages.

The publishing tools and services we provide support over 2,300 civil servants in managing government content. Ensuring this publishing ecosystem is flexible, secure, and easy to use is critical to delivering accurate and timely information to the public.

Responsibilities of the role:

You will:

· Work with a multidisciplinary team to deliver the product and iteratively improve it through several cycles.

· Develop an expert understanding of the users’ needs and behaviours, championing these in the delivery of the product.

· Define, explain and iterate an evidence-based product vision that is compelling to users, teams and stakeholders.

· Maintain a roadmap and product strategy that show plans at different horizons and levels of detail.

· Develop and prioritise a product backlog, writing effective user stories and making decisions based on evidence and value for money.

· Identify assumptions and risks behind possible approaches and incorporate these into product planning.

· Collaborate with team members to create prototypes and other low-cost ways to test assumptions and approaches at both strategic and usability levels.

· Safely use test-and-learn approaches where the costs and risks of an incorrect technology choice are low.

· Set measurable goals for the product and report progress against stated benefits.

· Share insights with leadership at appropriate points to help the programme strategy adapt and maximise success.

· Support the vision, roadmaps and delivery of other products across the programme and GDS

· Consider opportunities to use data to create personalised and curated digital experiences.

· Engage with users and stakeholders through a range of channels to encourage adoption and use of the product

· Build services in line with the Service Manual principles.

· Adapt approaches according to the lifecycle phase of the work

· Understand, communicate and, where necessary, challenge the validity of constraints.

· Create, curate and continuously improve product documentation.

· Play an active role in the government product management community, sharing learning and celebrating the progress of others.
Play an active role in the government product manager community, sharing your learning and celebrating progress made by other people and teams.

Skills and experience required:

You will have:

· Experience of successfully developing and releasing digital products with proficiency in agile product management techniques, such as roadmaps; prioritisation; creation of user stories; MVP definition; using research, analytics and insight to inform decisions; planning at different horizons;

· An understanding of the variety of disciplines involved in digital delivery, including engineering, content design, service design, performance analysis and user research, developed through working in multidisciplinary teams

· Successfully engaged with users to improve their products, commissioning research and turning qualitative and quantitative insight into product improvements

· Successfully handled a range of stakeholder relationships to successfully deliver products that meet user needs and deliver business outcomes

· Reconciled strong differing opinions using evidence or user research

· Evaluated return on investment/value for money on different approaches

· Been familiar with setting, monitoring and reporting measurable performance objectives

· Used data and analytics to spot problems with, and evaluate success of, new features or any experiments

· Devised communication strategies and engagement plans that drive adoption at the right pace for current confidence levels.